You may have been postponing that call to the foundation repair company, even though you’re sure that there’s something wrong with your house. See cracks on the walls and they’re getting bigger? Maybe the doors are sticking or the floors are no longer even. Maybe you don’t even have no idea whom to call.
If you’re like most homeowners, you probably don’t know a lot about foundation repair, but you want to hire people who are competent as well as honest. The good news is, there are many good companies to approach, but there are also a few cowboys that you need steer clear of by all means.
When planning to hire a certain foundation repair company, first consider the following:
Research Is Key
Take time researching on the background of the company you plan to hire. Make sure to read reviews about them, but stick to reputable consumer websites like HomeAdvisor, Angie’s List and the Better Business Bureau. Of course, you’ll also want to explore the company’s website to know basic information about them.
Asking for Recommendations
Referrals are still hands down the best way to find good service professionals, so start asking people around you. Perhaps they had some foundation work performed on their home in the recent past, or a friend of theirs. Talk to them regarding the quality of work, professionalism and pricing of the recommended company. People are usually eager to help by providing this kind of information.
If you want to be sure that you end up with the right foundation repair company, consider several options instead of focusing on one company at a time. Besides, you can’t say that a company is the best one for you if you haven’t compared it to others.
Quality of Products
Take a look at the type of products they usually use and determine their quality. If your problems about piers, learn as much as you can about their foundation piers. As they always say, you get you pay for, and this is always true in terms of building foundation. There are lots of companies that sell cheap, low-quality products, and you need to avoid them completely. Aside from product quality, also ask the company about their warranty. This is obviously and typically the most crucial consideration of all. You should make this a key point of comparison as well as you evaluate your prospects.
How they treat you on your first phone call to the company tells a lot about the quality of its customer service. Focus on professionalism and basic courtesy. If you inquired through email, did they respond in a timely manner? When they came to evaluate your property, were they friendly and patient with your questions? You shouldn’t take these things for granted because you don’t want to deal with a company that doesn’t appreciate you as a customer.